Can you return glasses specsavers

Viewing 30 posts - 1 through 30 of 30 total. Bought some prescription glasses but they look horrible… can I return them? We bought them from specsavers. Posted 10 years ago. Drac Full Member. Kit Full Member. Junkyard Free Member. TooTall Free Member. She tried the glasses on whilst wearing contact lenses.

She could see throughout the whole process. Pics of you wife please. Does she look like Olive from off the buses? Tracker Free Member. Zoolander Free Member. How long have you had them? Always weird if you have a new frame style for a week or 2 til you get used to them. I will pop into specsavers and see what they say. This site uses Akismet to reduce spam. Learn how your comment data is processed. In these strange times having an eye test and trying on glasses without being able to remove a face mask has proved a challenge in itself.

I will say my local Specsavers gave me superb service and were very well organised and very clear and what they want their customers to do whilst within in store.

I will say my local Specsavers gave me superb service and were very well organised and very clear ear and what they want their customers to do whilst within in store. This policy proved this vision was not the case, rather it was the cosmetics that was the issue. We gathered that pre-policy there had therefore been a waste of a lot of unintended chair time and a waste of ordering needless lenses.

All in all it cost the practice a lot to satisfy the needs of these customers and also had us questioning the optometrists testing of patients. Vision express had devised the policy first, with their warranty being 60 days- of course specsavers wanted to be one step better and therefore our warranty was extended to 90 days.

View the rest of this article on my thoughts about the specsavers policies and changes over the decade on my page.. Join my newsletter list to be the first to hear our latest news!

Learn More. Table of Contents. Leave a Reply Cancel reply Your email address will not be published. This error message is only visible to WordPress admins There has been a problem with your Instagram Feed. Took them back,adjusted the nosepads Saldawop said:. I couldn't see out of any of the specsavers varifocals, they changed them twice then refunded me, I couldn't fault the customer service I just couldn't see out of their glasses, in the end the took my old ones and had a look at the lenses in those, they were esilor which apparently are very good I went back to Costco and got the esilor lenses and they were perfect I think cheap varifocals are fine for mild prescriptions but for strong prescriptions you need to spend more money to get it right.

My wife tried variofocals from specsavers, couldn't get on with them at all, ended up with two replacement pairs of standard glasses and then found they had crossed the prescriptions over, never tried them again. The use of the smiley suggests your not actually happy with them still, yet the fact that you left the shop with them contradicts this Last edited: Jun 4, Don't forget that a pair of specs have to be fitted properly for the prescription to be correct.

They are prescribed to sit at a particular place on your face. I'm returning mime today, I only have a slight prescription but when wearing them I'm getting really bad headaches and there are messing with my eyesight, ie things lookimg like there laying down tables, fork lift masts, pallets. The after care service is still excellent, at least in my Branch.

I'm sure they will sort you out even if it means completely new glasses. Gordon B Moderator. My local Specsavers are spot on. Been in today in fact for new glasses. Got a stupid wide flat nose years of being a goalkeeper and getting kicked or a ball in the face so really struggle to find any that sit on the bridge of my conk. Girl today spent half an hour with me and ended up with a big armful of specs until we found the right ones.

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