Can i pay pge bill with credit card




















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Regular monitoring We also review your account every four months to compare your Equal Pay amount to your actual use and adjust your Equal Pay amount if needed. Check your bill to compare your use Your Equal Pay amount is an estimate based on past use.

Who is eligible? How to enroll Call us at Monday through Friday, from 7 a. Choose Your Due Date Your bill due when it works best for you. How it works Request a billing due date that fits with your cash flow. How to enroll Sign in to choose your due date. Choose your Due Date. How it works Streamline transactions If you have a number of properties or facilities, you can streamline transactions for multiple accounts.

Just enroll or sign in to: Create Account Groups: Organize accounts for easy viewing and analysis. Sign In. PGE mobile app Life is busy, and we want to make it easier for you to do business with us. News Room. Climate Goals. SCE's proposal to discontinue its free Pay-by-Phone option is denied.

SCE should not take away this existing free option from customers. SCE states that discontinuance of the free pay by phone option is necessary to comply with Visa contract requirements. PU Code Section allows electric, gas, and water utilities to charge a convenience fee for credit and debit card payments that recover the transaction costs from those customers who choose to pay their utility service bill by credit or debit card.

PU code requires that only those customers choosing to use the credit or debit card payment option shall incur the convenience fee, unless the Commission determines that the credit card payment option results in savings to ratepayers that exceed the net cost of accepting those cards. SCE proposes a convenience fee applicable to participating customers based on its agreement with the vendor who will process these credit card payments.

This payment option will be available to customers taking utility service under SCE's residential rate schedules and is available to residential customers including those scheduled for disconnection or who have already been disconnected for nonpayment of their bills.

SCE's credit and debit card payment option will be available to the approximately 74 percent of SCE's residential customers who have either a Visa or MasterCard. SCE will not receive any portion of the convenience fee revenue. Customers will be informed of the transaction fee as one of the initial steps in the payment process. At any time during the call, the customer can request the assistance of a JPMC English or Spanish-speaking customer service representative.

If a residential customer has more than one customer account and desires to pay by credit or debit card, the customer must make a separate card transaction for each account. A separate convenience fee will be assessed for each transaction. Upon completion of each payment transaction, the vendor will provide a confirmation number to the customer.

Successful customers' payments will then be immediately noted on the customers' accounts and posted nightly except for weekends and Federal holidays to the customers' account s in SCE's Customer Service System. SCE said in a data response that it would update costs of its payment options in each general rate case. SCE would also regularly monitor the performance of the credit card payment option to determine its effectiveness and to what extent the program should be enhanced to improve customer service.

SCE said it would make its residential customers aware of the new credit card and debit card payment option through the following means: bill statement, the SCE.

This option allows customers to pay their bills from their checking account using a touch tone telephone. Customers call an number which dials into a Voice Response Unit VRU where the transaction is ultimately handled by a third-party vendor. SCE does not assess a convenience fee for this payment option.

SCE reports 11, customers enrolled and active in the Pay-By-Phone program and SCE processes approximately 8, transactions per month, representing about 0. SCE said that at least 50 percent of the customers currently enrolled in Pay-By-Phone use other payment options at least once or more each year.

According to SCE, if Pay-By-Phone option were to be retained, JPMC the vendor who currently processes the free Pay-By-Phone payment option will need a new platform which would require a new contract and six to nine months to test and develop bill presentation. SCE explained that the JPMC Visa and MasterCard contracts require that the convenience fee for other payment options in the same payment channel such as phone and Internet should be no lower than the fee charged Visa and MasterCard users.

In a data response Edison cited its Quickcheck payment option as an alternative to Pay-by-Phone which would allow the customer to pay via the telephone from their checking account. Please enable JavaScript in your browser for a better user experience.

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How can I increase the amount of garbage cans I can put out? Where do I go to upgrade my commercial electric service? Neighborhood payment centers may be open. Learn more. Choose how to make your payment You can pay your energy statement using any of the following convenient methods. Choose View. Automatic payments Pay online Pay by phone Pay by mail or pay in person Gift payment. Set up recurring payments and never worry about missing a payment again.

Payments from a checking or savings account do not require any service fees. Sign in now Have questions? Registered users have the following payment options: Pay from a bank account, which is free of any service fees. Visit One Time Access.



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